Aesthetic clinic · Greater Noida
An outbound agent that works through a backlog of old enquiries
The problem
Months of old enquiries were sitting in a spreadsheet. The front desk was busy with walk-ins and never got to calling them back.
What I built
- An outbound voice agent on Bolna that calls dormant leads in Hindi and English
- A connection to the clinic's CRM through n8n
- IST scheduling that understands spoken dates and weekdays
- Duplicate protection, so the same person is never called twice
What it does
Works through the backlog on a schedule, qualifies interest on the call, books the appointment into the CRM, and alerts staff for anyone who needs a human.
Status: Live in production
Bathroom & sanitaryware showroom · Delhi · Est. 1985
Phone-only enquiries moved onto WhatsApp, with a trail
The problem
A 40-year-old brand with no digital presence. Enquiries came by phone only and nothing was tracked, so the showroom's catalogue never reached anyone who hadn't walked in.
What I built
- WhatsApp Business API setup
- A content system for the product catalogue
- Enquiry capture routed to the sales team
What it does
Product enquiries arrive on WhatsApp with context, get logged, and reach the right person instead of scattering across personal phones.
Status: Running since [month/year]
Real estate brokerage · Tricity + Himachal
In build
Listings tracked automatically, enquiries answered in Hinglish
The problem
Listings needed manual tracking across portals, and enquiries went cold before anyone followed up.
What I'm building
- An automated listing pipeline
- A Hinglish inbound voice agent
- A WhatsApp nurture sequence
Status: In build — listing pipeline live, voice agent in testing