Making sure every enquiry gets answered, sorted, and followed up — whether it arrives by phone or on WhatsApp.
AI voice agents
A phone line that never goes unanswered. The agent picks up on the first ring at any hour,
in Hindi or English, and follows whichever language the caller uses.
Inbound means the calls you're currently missing get handled — the ones that
come in while the front desk is with a walk-in, after closing, or during the lunch hour. The
agent answers the usual questions, works out whether the caller is worth your time, books the
appointment, and hands over to a person when someone genuinely needs one.
Outbound means the list nobody has time to work gets worked. Old enquiries,
dormant customers, people who asked about a price six months ago — the agent calls through
them on a schedule, qualifies who is still interested, and puts the live ones back in front of
you. Nobody gets called twice, and nobody gets called at a stupid hour.
Every call ends up in your CRM with what was said and what was agreed, so your team picks up
with context instead of starting over.
Built withBolna · telephony · n8n · your CRM or Google Sheets
WhatsApp automation
WhatsApp is where your customers already are. The problem is that enquiries land on personal
phones, get half-answered, and disappear.
On the official Business API, every enquiry arrives in one place with a record attached. New
leads get captured and asked the questions you'd ask anyway — what they want, when, what
budget — so your team opens a conversation that's already halfway qualified. People who go
quiet get followed up on a sequence you approve, rather than whenever someone remembers.
Your side gets notified the moment something needs a human: a hot lead, a complaint, an order
that's stuck. And because it's the official API and not a phone plugged into a laptop, it
keeps working when your staff change phones and your account doesn't get banned.
Built withMeta WhatsApp Business Cloud API · n8n · message templates
Lead pipelines & integrations
Most leads aren't lost because nobody wanted them. They're lost in the gap between two tools
that don't talk to each other.
This is the plumbing: a lead from a form, a call, an ad or a WhatsApp message lands in one
place, gets scored and routed to the right person, and triggers whatever should happen next —
a follow-up, a reminder, a notification, a row in the sheet your team actually looks at.
It connects to what you already run on rather than asking you to move. If your team lives in
Google Sheets, it lives in Google Sheets. If you have a CRM, it feeds the CRM. If a tool has
no proper way in, I'll tell you what that costs in reliability before anything gets built on
top of it.
Built withn8n · Google Sheets · Supabase · your existing CRM
I also build the websites and landing pages these systems run on — including this one.
Not sure which of these you need?
That's what the first call is for. Tell me where enquiries are getting lost and I'll tell you
which part of this actually fixes it — or whether it needs fixing at all.